April 10, 2020

Dear customers

UNITEX Corporation

Regarding UNITEX's response and business effects to COVID-19

We would like to wish all those who have been affected by COVID-19 a speedy recovery.
In response to this situation, UNITEX is prioritizing the safety and health of customers, partner companies, employees, and their families, and is giving to preventing the spread of infection.

On April 7, the Japanese government announced an Emergency Situation Declaration based on the Act on Special Measures for Pandemic Influenza and New Infectious Diseases Preparedness and Response for seven prefectures such as Tokyo and Kanagawa. We shall work from home and on a shift schedule. As a result, it may take longer to respond to work, and it may be difficult to connect to the phone. Besides, there is a possibility that delivery will be delayed due to the effects of the COVID-19 if 3rd party companies' products are included in the components.
Thank you for your understanding.

1. The working schedule for working from home and on a shift schedule
April 7, 2020 (Tue.) ~ May 6, 2020 (Wed.)

2. Some restrictions on operations
Order reception work (Delivery may take longer than usual.)
Delivery and installation of products
General maintenance support services (phone, email)

We will update it if there is additional information depending on the situation.
We take actions to ensure business continuity. If you have any questions or concerns, please feel to contact our sales staff or support staff.

Sincerely yours,